Hi guys,

Thanks for your time, here is the mail agenda of our training (one-way communication). I didn’t schedule the time well, and also there is no question proposed in this training, any feedback please feel free to let me know, I will apply them into the next training: Two-way communications.

One-way Communication

<!--[if !supportLists]-->1.       <!--[endif]-->Read mail:

<!--[if !supportLists]-->a)         <!--[endif]-->To me

<!--[if !supportLists]-->b)         <!--[endif]-->Cc me (related to my task, non-related to my task)

<!--[if !supportLists]-->2.       <!--[endif]-->Write mail

<!--[if !supportLists]-->a)         <!--[endif]-->Mail basic style

<!--[if !supportLists]-->b)         <!--[endif]-->Do not use uncommon words

<!--[if !supportLists]-->c)         <!--[endif]-->*Never* include your emotion

<!--[if !supportLists]-->d)         <!--[endif]-->Put key points in the front of your mail. Write down your key point/summary at the beginning of each paragraph.

<!--[if !supportLists]-->e)         <!--[endif]-->Do not put your questions or important words behind large picture or big table (which should be put at the end of your mail)

<!--[if !supportLists]-->f)          <!--[endif]-->Say yes or no (agree or disagree) first when answering question

<!--[if !supportLists]-->g)         <!--[endif]-->Do not ask too many questions in one mail (less 3). Everyone like replying the mail containing one question or costing 1 ~ 2 mins

<!--[if !supportLists]-->h)         <!--[endif]-->Show your codes or log with text format (for his or her retrieval), but not picture

<!--[if !supportLists]-->i)           <!--[endif]-->Be used to expressing thanks in your mail, especially if you want the other side to make further actions

<!--[if !supportLists]-->                                                                       i.              <!--[endif]-->Thanks for your response

<!--[if !supportLists]-->                                                                     ii.              <!--[endif]-->Thanks for your review

<!--[if !supportLists]-->                                                                    iii.              <!--[endif]-->Thanks for your info

<!--[if !supportLists]-->                                                                    iv.              <!--[endif]-->Etc.

<!--[if !supportLists]-->j)           <!--[endif]-->Reply several questions inline

<!--[if !supportLists]-->k)         <!--[endif]-->Report: Summary then Details

<!--[if !supportLists]-->3.       <!--[endif]-->Communicate way / attitude

<!--[if !supportLists]-->a)         <!--[endif]-->Always be proactive (positive communicate)

<!--[if !supportLists]-->§   <!--[endif]-->Perf Benchmark task

<!--[if !supportLists]-->§   <!--[endif]-->Meeting / One one talk

<!--[if !supportLists]-->§   <!--[endif]-->No response

<!--[if !supportLists]-->§   <!--[endif]-->Not sure whether the other side understand

<!--[if !supportLists]-->§   <!--[endif]-->Forget the words from your boss

<!--[if !supportLists]-->§   <!--[endif]-->Always thinking from work (high quality result), no matter what’s the role of the other side.

<!--[if !supportLists]-->b)         <!--[endif]-->Always report task status no matter whether you complete, and no matter what’s mistake you’ve made

<!--[if !supportLists]-->c)         <!--[endif]-->Frankly and honestly admit your mistake if any (but never make same mistake twice)

<!--[if !supportLists]-->d)         <!--[endif]-->Express your confusion or different points directly while gently

<!--[if !supportLists]-->§   <!--[endif]-->Thanks for you letting me know this, but I don’t think …

<!--[if !supportLists]-->§   <!--[endif]-->Sorry, I don’t agree, …

<!--[if !supportLists]-->§   <!--[endif]-->Sorry, I didn’t get what you mean, …

<!--[if !supportLists]-->§   <!--[endif]-->It looks like I didn’t have enough background of this, would you mind …

<!--[if !supportLists]-->§   <!--[endif]-->Always keep low profile（低调）

<!--[if !supportLists]-->e)         <!--[endif]-->Always ask review before send out as long as your mail contains some significant info

<!--[if !supportLists]-->f)          <!--[endif]-->Never let slip any small / low priority issue or task (since you never know whether it would cause severity consequence)

<!--[if !supportLists]-->g)         <!--[endif]-->Present your understanding first when you getting further confirm

<!--[if !supportLists]-->h)         <!--[endif]--> 

<!--[if !supportLists]-->4.       <!--[endif]-->English words / sentences

<!--[if !supportLists]-->a)         <!--[endif]-->Could you please help / would you mind helping, instead of {Please help}

<!--[if !supportLists]-->§   <!--[endif]-->Could you please help create one lab machine

<!--[if !supportLists]-->§   <!--[endif]-->Would you mind helping create one lab machine

<!--[if !supportLists]-->§   <!--[endif]-->Please help create one lab machine

<!--[if !supportLists]-->b)         <!--[endif]-->Let me know, instead of {Ask me}

<!--[if !supportLists]-->§   <!--[endif]-->Any doubt please feel free to let me know

<!--[if !supportLists]-->§   <!--[endif]-->Any question please feel free to ask me

<!--[if !supportLists]-->c)         <!--[endif]-->Would you mind letting me know more details, instead of {Clarify, Explain}

<!--[if !supportLists]-->§   <!--[endif]-->Could you please clarify this?

<!--[if !supportLists]-->§   <!--[endif]-->Can you explain this?

<!--[if !supportLists]-->§   <!--[endif]-->Would you mind letting me know

<!--[if !supportLists]-->d)         <!--[endif]-->Want / Would like / it would be great

<!--[if !supportLists]-->§   <!--[endif]-->I want you to complete this by today

<!--[if !supportLists]-->§   <!--[endif]-->I would like you can help complete this by today

<!--[if !supportLists]-->§   <!--[endif]-->It would be great if you can complete this by today

<!--[if !supportLists]-->§   <!--[endif]-->I would like to postpone the meeting as …

<!--[if !supportLists]-->§   <!--[endif]-->I want to postpone the meeting as …

<!--[if !supportLists]-->e)         <!--[endif]-->Did you get the opportunity of (looking into this issue) / (reading this mail)?

<!--[if !supportLists]-->f)          <!--[endif]-->Issue / Question / Problem

<!--[if !supportLists]-->§   <!--[endif]-->I have a question (疑问) / I encounter an issue（问题）, Any question / issue please feel free to let me know

<!--[if !supportLists]-->§   <!--[endif]-->Problem困难, 问题, No problem,

<!--[if !supportLists]-->§   <!--[endif]-->Issue: 事件，Permission Issue

<!--[if !supportLists]-->§   <!--[endif]-->Question：疑问,

<!--[if !supportLists]-->§   <!--[endif]-->I meet several questions when working on

<!--[if !supportLists]-->§   <!--[endif]-->I have an issue need your confirm

<!--[if !supportLists]-->§   <!--[endif]-->so we are not blocked by this question

<!--[if !supportLists]-->g)         <!--[endif]-->It looks like / it seems

<!--[if !supportLists]-->§   <!--[endif]-->It looks like I didn’t receive your report, could you please resend it?

<!--[if !supportLists]-->§   <!--[endif]-->I didn’t receive your report, could you please resend it?

<!--[if !supportLists]-->5.       <!--[endif]-->General English grammar

<!--[if !supportLists]-->a)         <!--[endif]-->Spend time on doing sth / Spend time on to do sth

<!--[if !supportLists]-->b)         <!--[endif]-->Finish doing sth完成做某事 / Finish to do sth是完成某事后去做另一件事

<!--[if !supportLists]-->§   <!--[endif]-->I have finished writing the test plan

<!--[if !supportLists]-->§   <!--[endif]-->Stop doing / Stop to do

<!--[if !supportLists]-->c)         <!--[endif]-->Like doing 喜欢做某事（长期）/ Like to do 喜欢去做某事（一次）

<!--[if !supportLists]-->§   <!--[endif]-->I like playing football

<!--[if !supportLists]-->§   <!--[endif]-->I like to play football

<!--[if !supportLists]-->d)         <!--[endif]-->Have, don’t have, haven ‘t

<!--[if !supportLists]-->§   <!--[endif]-->Do you have any plan for this task / time looking into this task? / I have two bugs to be opened

<!--[if !supportLists]-->§   <!--[endif]-->Have you completed this task / I haven’t completed this task

<!--[if !supportLists]-->e)         <!--[endif]-->There is / have / there has

<!--[if !supportLists]-->§   <!--[endif]-->there be 句型是表示现实存在

<!--[if !supportLists]-->§   <!--[endif]-->have 只能表示谁有什么,而不能表示存在（一般人作主语）

<!--[if !supportLists]-->f)          <!--[endif]-->主谓宾结构 (I am a killer, killing is my favorite sport, killing pig is my favorite sport)

<!--[if !supportLists]-->6.       <!--[endif]-->Other skills:

<!--[if !supportLists]-->a)         <!--[endif]-->Status color usage

<!--[if !supportLists]-->b)         <!--[endif]-->How to link each other in current mail.

<!--[if !supportLists]-->c)         <!--[endif]-->How to emphasize: *can*, can, can

-Garin