如果客户端office不能打开,请依照以下执行:
1.确保与RMS服务器联通:pingt通,域名解析正常。
2.删除DRM
对于 Windows 2003 ,Window XP, Windows Vista,可以清除以下位置的缓存文件:
%USERPROFILE%/Local Settings/Application Data/Microsoft/DRM
对于 Windows 7,Windows 2008, 可以清除以下位置的缓存文件:
%USERPROFILE%/AppData/Local/Microsoft/DRM
3.导入注册表配置
(1)Office 2007---32bit,64bit系统:
HKLM/Software/wow6432node/Microsoft/MSDRM/ServiceLocation/Activation
@=http(s)://url.to.rms/_wmcs/certification
HKLM/Software/wow6432node/Microsoft/MSDRM/ServiceLocation/EnterprisePublishing
@=http(s)://url.to.rms/_wmcs/licensing
(2)Office 2007---64bit:
Location:HKLM\Software\Microsoft\Office\12.0\Common\DRM
String:CorpLicenseServer
Value:< http://url.to.rms/_wmcs/Licensing>
Location:HKLM\Software\Microsoft\Office\12.0\Common\DRM
String:CorpCertificationServer
Value:<http://url.to.rms/_wmcs/Certification>
(3).Office 2003 -64bit
Location:HKLM\Software\Microsoft\MSDRM\ServiceLocation\Activation
Reg_Sz: default
Value:<http://url.to.rms/_wmcs/Certification>
Location:HKLM\Software\Microsoft\MSDRM\ServiceLocation\EnterprisePublishing
Reg_Sz: default
Value:<http://url.to.rms/_wmcs/Licensing>
请自行修改其中的服务地址